Refund policy
At FragNext, we value your satisfaction and guarantee authentic products.
- Returns: Accepted within 7 days of delivery if the product is unopened, unused, and in its original
packaging.
- Non-Returnable Items: Opened perfumes, used products, or items with damaged packaging.
- Refunds: Once we receive and inspect the return, refunds will be processed within 5-7 business days to
your original payment method.
- Exchanges: Only for damaged or defective items. Contact us within 48 hours of delivery with photos.
- Return Shipping: Customers are responsible for return shipping costs unless the item was defective or
incorrect.
Contact: info@fragnext.com | WhatsApp: 844-985-3800